Customer Testimonials

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Google Dec 31, 2024

Absolutely phenomenal service!!! Dave was so helpful and energetic that he made my purchasing process very easy going. My Volkswagen Atlas Cross Sport SEL Premium is beautiful and this crew even went above and beyond to get it to me three hours away. I will always recommend Lou Sobh Volkswagen of Athens and you will definitely receive five star customer service!

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Google Dec 27, 2024

Honestly don’t know where to begin! Dave, Austin, Mason, Sammy and the entire crew at Lou Sobh Volkswagen are absolutely fantastic and always there to take care of me. I have now purchased 3 different vehicles from them, and each time has been smooth and made me feel like family each time! I recently bought my dream jeep, but I will definitely be back for my next vehicle and will have my family purchase from them in the future! So happy they came to Athens, and out of all the dealerships in Athens that I have purchased from, this one ...

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Google Dec 22, 2024

This dealership is the BOMB!! Sammy and Dave went above and beyond our expectations. I will recommend them to all my family and friends. The entire experience was AMAZING! They were knowledgeable, courteous, and professional. The process was quick and painless. 5 stars are not enough to rate!

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Google Dec 20, 2024

Excellent experience, everyone was professional and helpful. Greg Clark is one of the best people I have ever worked with.

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Google Dec 20, 2024

This was the absolute best car buying experience I have ever had. Everything from the purchase, the paperwork, all of it, everyone here went above and beyond to accommodate all of my needs. Both Lindsey, Jonathan, and Mason have all been amazingly accommodating and I would recommend this dealership and their service to anyone.

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Google Dec 19, 2024

Our experience at Lou Sobh was nothing short of exceptional! Our sales representative, Greg Clark, truly went above and beyond to meet our family's needs. He patiently worked with us for several months until the perfect vehicle came in. The entire team made the buying and delivery process incredibly smooth, and it was by far the easiest car buying experience we've ever had. As an added bonus, they exceeded our expectations and helped me surprise my wife with the perfect vehicle, thanks to their support! A special thanks to Dennis for always going the extra mileβ€”your help ...

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Google Dec 18, 2024

GREG! Was a SAVING GRACE! His customer service was beyond phenomenal. His focus was on ME the customer and My needs is exactly what you want out of a car salesman. The staff and company value customer satisfaction and retention. While providing you with the best quality vehicles they can. I truly suggest coming here if you want a vehicle from a reputable company and also great service that meets your needs!!!!

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Google Dec 17, 2024

Greg did a great job of helping us find a car for our daughter

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Google Dec 11, 2024

Great customer service with Greg Clark. He did a great job and was easy to work with

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Google Dec 10, 2024

Greg Clark helped me make my first car purchase here. He was very informative and made the buying process super simple! Love the vehicle so far!

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Google Dec 10, 2024

David Owens was one of the most pleasant and effective car sales associates who has ever helped us through the looking and buying of our new car today. We could have bought a Volkswagen anywhere but went back because he was so helpful with every detail!

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Google Dec 8, 2024

Mr.Owens had me in and out with keys in hand, nothing to complain about, he made sure the car was spotless upon delivery and even walked us through all the new features on the car. Is this the sales man of the year? He should be

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Google Dec 7, 2024

Had a great experience here. My salesman Dave was extremely helpful and knowledgeable. If you’re looking for a vehicle go see Dave!

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Google Dec 7, 2024

Good time for David Owens jr

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Google Dec 7, 2024

Had the absolute best experience here. Dave was extremely helpful, and helped me sell my old car easily and swiftly. I plan to come back and let him help me find my new car!

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Google Dec 7, 2024

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Google Dec 6, 2024

Omg, what an unexpected turn of events. Just a casual walk in the car lot with my daughter, window shopping looking at cars we liked; and out came Greg Clark with his keen listening ear. This guy is patient, empathetic and hears what your concerns are while you are talking. Lou Sobh Volks Wagon in Athens, GA has an excellent team of sales support staff. When Greg said step inside out of the cold air let me talk to my boss, I think we can help you.I did not expect to be purchasing a car. We arrive there about 6...

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Google Dec 6, 2024

I had a wonderful experience when purchasing my car. Greg Clark and the rest of the staff were very friendly and helpful. I got everything I wanted plus more in my new car. I highly recommend purchasing all your cars from Lou Sobh Volkswagen Athens.

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Google Dec 5, 2024

Excellent service at the VW dealerβ€”I highly recommend it! It’s fantastic to have the VW dealer back in Athens. I had a great experience during my oil change and truly appreciated the recommendations PDF file sent to my phone. The video recording of the inspection was such a thoughtful touch. Outstanding service all around!

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Google Dec 5, 2024

Was great experience. Had Dave and he did everything to make it easy going for me.

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Google Nov 29, 2024

Great customer service and overall experience! Austin and David did a great job.

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Google Nov 28, 2024

Very helpful and quick service

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Google Nov 27, 2024

Greg, Dennis, Sammie and everyone that helped along the way were absolutely amazing. Thanks and can’t wait to purchase the next vehicle from y’all.

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Google Nov 26, 2024

I just purchased a new vehicle, and the Sales Team was awesome! Greg Clark and Dave Owens assisted me with my purchase and they were very knowledgeable and helpful from start to finish. No pressure to buy, and just genuinely nice to work with. I also have to mention the Sales Manager, Mason, because he also was helpful and eager to assist with my purchase. Very professional staff who provided an all around pleasant experience, with excellent customer service. The dealership was clean and every employee I encountered was professional, polite and friendly. Also, there were ample refreshments available for ...

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Google Nov 23, 2024

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Google Nov 22, 2024

Great service went above and beyond to make sure we got the best deal

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Google Nov 22, 2024

Great experience

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Google Nov 21, 2024

Dave was perfect and great with picking out the car I want and working with me through the whole process

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Google Nov 17, 2024

November 16th, 2024 I have never been in a VW dealership, and only the second time in a car dealership in over three years. My experience was excellent at Lou Sobh VW of Athens, GA. Lots of vehicles to look at learn about in the model series we were curious about. I wasn’t completely prepared on my end to make a purchase 100% complete that day, because I wasn’t expecting this quality all the way around. Greg β€œCoach Nick Saban” Clark, is a laid back but very attentive and thorough salesmen. Didn’t really think a trade-in or in-house financing ...

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Google Nov 16, 2024

Just purchased a new Atlas with Greg Clark at Lou Sobh VW and had a great experience! The whole process was very smooth and Greg was so helpful in getting us the vehicle we wanted along with the financing deal that met our needs!

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Google Nov 15, 2024

Excellent service. They give military discounts. Very professional folks.

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Google Nov 15, 2024

Dave was a huge help and made the car buying experience painless. No pressure at all.

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Google Nov 13, 2024

I recently bought a brand new Volkswagen, and I feel compelled to share my experience not just with the car itself but also with the fantastic service that accompanied the purchase. From the moment I stepped into the dealership, I was greeted with warm smiles and professionalism that set the tone for the rest of the journey. Thank you Tina and Luis for all your help.

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Google Nov 12, 2024

The team at Lou Sobh Volkswagen was awesome! I got a call from Dave within five minutes of my online inquiry! He took pics and videos of my desired vehicle and even surprised me with some special incentives! I drove from Atlanta to make my purchase because Dave was so great over the phone. The team at Lou Sobh Volkswagen got me in and out of the dealership within 2 hours! Looking for a VW with competitive pricing and top notch customer care, Lou Sobh Volkswagen is the place!

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Google Nov 11, 2024

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Google Nov 8, 2024

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Google Nov 8, 2024

Great experience! Dave was exceptionally helpful making the entire process easy and seamless from the start

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Google Nov 8, 2024

Dave was fantastic, very thorough and very patient and I know I can be a tough negotiator. Overall, the entire process was seamless including F&I. We were stuck between AutoNation VW and Lou Sobh VW but the ability to keep business local as well as get a great vehicle at an even better price sealed the deal. Much appreciation to Lou Sobh VW of Athens and the team!

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Google Oct 31, 2024

Dave was a great salesman! Was a great experience very easy and explained things great! Come to the new Athens vw!!

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Google Oct 31, 2024

Great experience with Lou Sobh VW of Athens and Greg Clark Sales Associate. Had myself and someone else in a race to purchase the same car. My loss was also a win. We found another vehicle within 2 minutes that I liked more and gave me the same price as the one I missed. The transaction could have gone south by being pushy but they were not just politely persistant in making sure I was happy. Scott

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Google Oct 29, 2024

Extremely helpful staff and customer service. Greg Clark was my salesman and not only was he friendly and extremely helpful he also had deep knowledge of both Volkswagen cars as well as the other brands that were available on the lot such as the Bronco that I purchased. Highly recommend them for your next car purchase.

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Google Oct 27, 2024

What a great experience!! Dave and Mason were amazing! I ended up buying 2 cars on the same day. I will definitely come back for my next purchase. It was an absolute pleasure. Dennis and Jonathan were great also. Thank you Guys!!!

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Google Oct 26, 2024

Thank you so much, Dave! I just sold my Jetta GLI here and the process was super easy. I’m also very satisfied at the offer made.

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Google Oct 25, 2024

I had THE BEST experience with this dealership. They were honest, and you cannot find that everywhere! I did not feel like another number. GREG! You are the best! I will be back with my son to purchase his first car VERY soon πŸ’‹ β€οΈπŸ€—

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Google Oct 25, 2024

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Google Oct 24, 2024

Very courteous and knowledgeable staff Made process easy, great customer service Highly recommend

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Google Oct 23, 2024

Lindsey was kind enough to set up my phone for me and teach me about how my Tiguan works (Tech) stuff Thank you so muchπŸ‘

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Google Oct 19, 2024

Had a great experience at Lou Sobh Volkswagen. I was working with Greg and Mason who were very communicative and easy to work with. They even found an extra $500 rebate for me without me needing to ask. Excellent car and excellent service. Highly recommend.

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Google Oct 19, 2024

Fair people at this dealership. I feel they were honest, professional and patient. In short, you should feel comfortable buying a car here. Greg Clark was our sales person- nice and professional. Earnest in finance was very patient. Thank you Lou Sobh team. JBell

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Google Oct 18, 2024

The staff at Lou sobh is amazing and awesome. I arrived at 10:00pm and was out of there by 12:00pm.Linsey, Mason and finance manager are the best. I recommend this dealership to anyone who are purchasing a new car.

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Google Oct 11, 2024

We evacuated Tampa to avoid Hurricane Milton- thank you to this amazing VW dealership for its service. Thank you for getting me in for a needed oil change, thank you for identifying other needed repairs but also helping advise for priority ones. Thank you for the extra touches: needed that car wash!, and securing that under carriage. Above and beyond service. THANK YOU

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Google Oct 7, 2024

Very knowledgeable staff, great facilities as well!

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Google Oct 6, 2024

Met Phillip Tartaglia at C&O today. Enjoyed talking with him about our VW collection. He was very knowledgeable. Will definitely look him up when we're ready to buy again.

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Google Oct 6, 2024

Philip is a great guy. Great experience here.

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Google Oct 6, 2024

Great staff! Friendly

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Google Oct 6, 2024

Nice good friendly staff

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Google Oct 6, 2024

Awesome place to shop at

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Google Oct 6, 2024

Lou song Volkswagen

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Google Oct 6, 2024

Awesome people and facility! Definitely recommend!

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Google Oct 6, 2024

Phil greeted us at caffeine and octane and he was amazing. Great addition to VW

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Google Oct 6, 2024

Great staff!

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Google Oct 6, 2024

Great experience!

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Google Oct 6, 2024

good store very knowledgeable

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Google Oct 6, 2024

Good store, knows what they’re doing.

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Google Oct 3, 2024

Dave and Mason were both great!

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Google Sep 24, 2024

Worked with Dave and Mason and they were great to work with and a huge help!

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Google Sep 22, 2024

My experience at Lou Sobh was outstanding. By far, it was the best buying experience I have ever had while purchasing a car. I highly recommend Dave Owens Jr. as your go-to for sales. He was personable, professional, knowledgeable and genuine. I did not feel pressured or fooled. Everything about the sales process was straight to the point and fair. They offer snacks and drinks while you wait, and the entire sales staff was welcoming and warm. The grounds and building are clean and well kept making for a comfortable environment. From start to finish, my experience was a 10 out ...

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Google Sep 22, 2024

I had the best car purchasing experience EVER here at Lou Sobh VW Athens. I’ve bought several Volkswagens, but this by far has been the most personable experience. Being that this is my second Atlas, I already knew what to expect. Greg and the whole team made me feel like family took care of me and was there every step of the way. I never felt pressured or uncertain about my decision. They broke everything down to me to make sure I was confident in my choice. John, Mason and Sammy made sure that I left super happy !! I ...

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Google Sep 22, 2024

Made it quick and simple to buy a new vehicle

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Google Sep 21, 2024

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Google Sep 17, 2024

Lou Sobh Volkswagen, Advisor Kimberly Hunt, and Tech Cody Wampler were excellent today. I cannot speak higher of the care and service they gave to me and my car. Attending a 3 day conference in Athens, my check engine light came on at the end of Day 1. My car was serviced with substantial cost on 9/4/24 at my local dealership. I was able to easily set an early morning appointment via their website for an early morning appointment on Day 2 of my conference. Kimberly Hunt met me warmly at the door and ushered me in and out. Cody Wampler ran the diagnostic ...

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Google Sep 14, 2024

In a time of major need Greg and Mason went to bat for my wife and I. We couldn't be more grateful. Thank you Lou Sobh VW Athens!

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DealerRater Jul 29, 2024

Thank for a flawless transaction and what an awesome car. Thank you Dennis and Lindsey for all your help. Would definitely buy a car from them again. 2024 Atlas Cross Sport.

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